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Testing Chatbots for the Unexpected

How is it possible to test something for all possible unexpected user behaviour in the future ? How can someone confidently make assumptions on the quality if we have no clue what the users will ask the chatbot ?

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The 5 Step Journey to Becoming a Chatbot Tester

One question we hear a lot is “What’s the best way to start testing a chatbot ?” The answer is surprisingly simple: Build up knowledge by educating yourself, and you will be able to answer this question yourself.

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Detecting dead ends in the Chatbot Conversation Flow

Botium Crawler is the newest member of the Botium toolset. It was designed to imitate users going through all the possible combinations of the dialog structure at the same time. It automatically detects all conversation paths for navigating through the whole conversation model.

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Testing SMS Chatbots with Botium Box

Botium Box offers two methods to test an SMS Chatbot. It can act as a user sending SMS messages, or can interact with the API behind the chatbot. Sending SMS messages looks like an optimal choice because it covers all the stack, but it has a major drawback, the increased costs.

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Giving a Voice to SAP Conversational AI

Voice platforms like Alexa and Google Assistant make it easy to provide a custom voice experience to your clients, even without going deeper in audio processing — everything is part of the platform. But what if you already invested quite some effort into building a chatbot on SAP Conversational AI ? You certainly don’t want to switch to a totally new platform now.

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Giving a Voice to Rasa with Botium Speech

Giving a Voice to Rasa with Botium Speech

Voice platforms like Alexa and Google Assistant make it easy to build your own voice experience, even without going deeper in audio processing — everything is part of the platform. But what if you want to rather go for a solution hosted by yourself, running an assistant on your own website, in your own infrastructure ?

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How to Automate Testing of Your WhatsApp Chatbot

How to Automate Testing of Your WhatsApp Chatbot

Botium delivers again — in this case, automated end-2-end testing of WhatsApp chatbots on real or virtual devices. For the first time it is now possible to have a full enterprise-level test strategy for WhatsApp chatbots.

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Selenium Grid

Tutorial: Run Selenium Grid and Connect to Botium Box

A Selenium Grid is a set of connected Selenium nodes each running your Selenium tests on a different kind of operating system on a different kind of web browser in a different version. We are using docker-selenium to boot our own Selenium Grid on our own server.

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Tutorial: First Steps in Botium Box

Tutorial: First Steps in Botium Box

So, you followed the installation instructions and you can see the Botium Dashboard, but you don’t know how to start ? Follow the steps in this tutorial to get your first Botium Box test project up and running!

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BOTIUM BOX 1.7 is out now

BOTIUM BOX 1.7 is out now

We are super excited to announce that Botium Box 1.7 is out now! Discover great new features like Continuous Security Testing based on OWASP ZAP or our brand new Testcase Generator.

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Chatbot Training: Quest For the Holy Grail

Chatbot Training: Quest For the Holy Grail

It’s easy to make a chatbot fail. I am not talking about nonsense input, or input not related to the chatbot domain — literally all state-of-the-art chatbots will fail in these cases. No, I am talking about input making perfectly sense in the domain of the chatbot — simple and short instructions which should trigger one of the main use cases for the chatbot.

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