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How to set up the fundamentals of your Chatbot Testing in 2 minutes

Although we believe that using Botium is already as easy as possible, we have tried to facilitate the initial steps with maximum automation. Our new Go, Botium, Go feature gives you a huge advantage until you really have the necessary information to successfully set up your first test set.

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The biggest pain points in using chatbots

Chatbots are — lead generators, help desks, customer services, reinforcements for brand recognition and so on… but what if customers intentionally avoid talking to your bot? What are the pain-points? What are the biggest impediments for them to interact with your precisely designed “colleague”? How to overcome the bias against chatbots that results from bad experience?

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The ultimate Guide to a Botium Box Proof of Concept (PoC)

Does Botium Box meet my requirements? Will it solve my biggest challenges and pain points? Is it worth upgrading my free Botium Box Mini? And anyway, which plan would be the right one for me? Let me take you on a quick journey through a Botium Box Proof of Concept (PoC) to answer those questions.

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Register an Inbenta Chatbot to Botium Box

Our comprehensive test suite has been expanded with another connector so that you can take advantage of the benefits offered by Botium even if you are developing your chatbot with Inbenta. The following short blog post shows you how to connect your Inbenta chatbot to Botium Box in 2 easy steps!

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How to maintain chatbot regression tests with minimum effort

The biggest and the most hateful challenge in software development is writing test cases and maintaining them. This is no different when it comes to chatbot development. At Botium we don’t write the regression tests, we generate them. This article shows you how we do this with the least amount of effort invested.

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Testing Chatbots for the Unexpected

How is It possible to test something for all possible unexpected user behaviour in the future? While we do not own a magic crystal ball to look into future usage scenarios, from our experience we gained the best results with a systematic approach in a continuous feedback setup.

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The 5 Step Journey to Becoming a Chatbot Tester

“What’s the best way to start testing a chatbot ?” The answer is surprisingly simple: Build up knowledge by educating yourself, and you will be able to answer this question yourself. This post will walk you through the major milestones that test automation engineers have to take for building this knowledge.

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Detecting dead ends in the Chatbot Conversation Flow

Botium Crawler is the newest member of the Botium toolset. It was designed to imitate users going through all the possible combinations of the dialog structure at the same time. It automatically detects all conversation paths for navigating through the whole conversation model.

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How to create & build your perfect chatbot

The first thing we need to know: There is no such thing as the perfect chatbot! Even in the creation of a chatbot, there is no best practice guide. Every chatbot behaves differently, depending on the purpose, topic coverage and the target group. In general, however, there are various ways to build a chatbot and improve the quality in order to achieve a better conversion rate. In the following article we discuss the most important facts to build your “perfect” chatbot.

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Upskilling Test Engineers for Chatbot Projects

Test engineers learned how to test websites with Selenium and smartphone apps with Appium in the past, and now they try to apply this valueable knowledge again — neglecting the fact that chatbots are a new kind of apps that require new kind of tools (like Botium).

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Testing SMS Chatbots with Botium Box

Botium Box offers two methods to test an SMS Chatbot. It can act as a user sending SMS messages, or can interact with the API behind the chatbot. Sending SMS messages looks like an optimal choice because it covers all the stack, but it has a major drawback, the increased costs.

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Giving a Voice to SAP Conversational AI

Voice platforms like Alexa and Google Assistant make it easy to provide a custom voice experience to your clients, even without going deeper in audio processing — everything is part of the platform. But what if you already invested quite some effort into building a chatbot on SAP Conversational AI ? You certainly don’t want to switch to a totally new platform now.

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Unveiling the Value of Chatbot Testing

“What is the value of testing chatbots?” — A question that hits right in the heart of every passionate tester. This article explains the value of chatbot testing and the benefits you gain through AQ.

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Giving a Voice to Rasa with Botium Speech

Giving a Voice to Rasa with Botium Speech

Voice platforms like Alexa and Google Assistant make it easy to build your own voice experience, even without going deeper in audio processing — everything is part of the platform. But what if you want to rather go for a solution hosted by yourself, running an assistant on your own website, in your own infrastructure ?

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How to Automate Testing of Your WhatsApp Chatbot

How to Automate Testing of Your WhatsApp Chatbot

Botium delivers again — in this case, automated end-2-end testing of WhatsApp chatbots on real or virtual devices. For the first time it is now possible to have a full enterprise-level test strategy for WhatsApp chatbots.

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Selenium Grid

Tutorial: Run Selenium Grid and Connect to Botium Box

A Selenium Grid is a set of connected Selenium nodes each running your Selenium tests on a different kind of operating system on a different kind of web browser in a different version. We are using docker-selenium to boot our own Selenium Grid on our own server.

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Tutorial: First Steps in Botium Box

Tutorial: First Steps in Botium Box

So, you followed the installation instructions and you can see the Botium Dashboard, but you don’t know how to start ? Follow the steps in this tutorial to get your first Botium Box test project up and running!

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BOTIUM BOX 1.7 is out now

BOTIUM BOX 1.7 is out now

We are super excited to announce that Botium Box 1.7 is out now! Discover great new features like Continuous Security Testing based on OWASP ZAP or our brand new Testcase Generator.

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Chatbot Training: Quest For the Holy Grail

Chatbot Training: Quest For the Holy Grail

It’s easy to make a chatbot fail. I am not talking about nonsense input, or input not related to the chatbot domain — literally all state-of-the-art chatbots will fail in these cases. No, I am talking about input making perfectly sense in the domain of the chatbot — simple and short instructions which should trigger one of the main use cases for the chatbot.

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