Botium Box offers two methods to test an SMS Chatbot. It can act as a user sending SMS messages, or can interact with the API behind the chatbot. Sending SMS messages looks like an optimal choice because it covers all the stack, but it has a major drawback, the increased costs.
Voice platforms like Alexa and Google Assistant make it easy to provide a custom voice experience to your clients, even without going deeper in audio processing — everything is part of the platform. But what if you already invested quite some effort into building a chatbot on SAP Conversational AI ? You certainly don’t want to switch to a totally new platform now.
A quick summary of 7 important DO’s and DON’Ts when designing a chatbot testing strategy. We are continuously seeing teams ignoring those actually rather simple rules.
This guide suggests best practices, infrastructure and tools to ensure your voice app continues to deliver outstanding user experience.
Voice platforms like Alexa and Google Assistant make it easy to build your own voice experience, even without going deeper in audio processing — everything is part of the platform. But what if you want to rather go for a solution hosted by yourself, running an assistant on your own website, in your own infrastructure ?
“What is the value of testing chatbots?” — A question that hits right in the heart of every passionate tester. It’s time to shed some light on this topic.
Botium delivers again — in this case, automated end-2-end testing of WhatsApp chatbots on real or virtual devices. For the first time it is now possible to have a full enterprise-level test strategy for WhatsApp chatbots.
Botium Box 2.8.4 is out now – and it comes with all you need to test your voice applications – audio recorder, voice synthesis, audio effects. And more.
This article is pointing out security threats and attack vectors of typical chatbot architectures — based on OWASP Top 10 and adversarial attacks.
Getting confused with terms like embeddings, utterance similarity, intent separation and cohesion? Gedankenblase Get educated on NLU quality metrics now.